Posts tagged as:

forum

SEO for Page Titles in phpBB3

April 1, 2009

One irritating thing about a phpBB3 forum is the way that the titles appear in a search engine. Valuable space is given to “View topic” or “View forum”, when it could be giving people real information. A more descriptive page title is a great way to help people find your website! Rearranging the page titles [...]

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Customer Service Practices for Online Communities

March 14, 2009

Members of your online community are your customers. They may not be buying anything from you, but they are your consumers. You provide a resource, and they use it. Many of the same concepts that apply to good customer service can be applied to online community management. I’ve collected 10 common customer service practices that [...]

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Anti Bot Question Mod for phpBB3

February 22, 2009

When phpBB3 was released, the new CAPTCHA was supposed to finally beat the bots. Well… according to my three forums, that lasted until about February 3rd. I’ve been flooded with bot registrations ever since. On my old phpBB2 forum I’d installed a great mod that added a simple question to the registration form. It worked [...]

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Online Communities Need a Visible Leader

February 14, 2009

When I started my first online community in 2006, I posted important annoucements and happenings with my Administrator account.  For everything else, I posted under an alias.  I thought that Administrator posts should be important, intelligent, and wise.  I didn’t want to have to be those things all of the time.  I was learning, right [...]

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phpBB3 Auto-backup Database Mod

February 1, 2009

Remembering to backup your phpBB3 forum database can be a challenge.  You may never need it, but you can bet that that one time you do, it’ll be in a stretch where you haven’t backed anything up for weeks. Luckily, somebody has written a mod to automate this task for you.  I’ve been running it [...]

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